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Get extra 15%
tourist bonus on
Duty-Free Shopping

Get 15% bonus

Partner Locations

Malpensa Airport

Terminal 1, Malpensa Airport, Milan

Linate Airport

Linate Airport, Milan

Milan Malpensa Airport (Terminal 1)

Our last call counter is located within Milan Duty Free.

In Duty Free, turn left towards Victoria’s Secret; our counter is beside it.

Find the utu last call counter for assistance from our utu Ambassadors.

Milan Linate Airport

Our last call counter is located within Duty-Free.

On the second level of the store (after the ramp), our counter is near Montblanc and the whiskey department.

Find the utu last call counter for assistance from our utu Ambassadors.

3 Reasons to Activate Your Tourist Bonus Now

Pay up to €800 and get 15% more*

Applies to all items at Duty-Free

Spend it instantly

PAY

€60

GET

€69

BONUS

€9

PAY

€200

GET

€230

BONUS

€30

PAY

€800

GET

€920

BONUS

€120

*TERMS AND CONDITIONS APPLY

FAQs

  1. Before leaving, take a picture of your tax-free form using the utu web app.
  2. You’ll then be offered a Duty-Free voucher worth approximately 15% more than your tax refund amount. 
  3. Spend your voucher at the Duty-Free locations in Milan Malpensa and Linate airport.
  4. You’ll still go through the regular tax refund process as usual.

Yes, the voucher is valid for 14 days from date of issuance. 

No, you still need to follow the standard tax refund procedure at the airport to get your base refund. The voucher is an upsized value of your tax refund and gives you extra spending power at Duty-Free.

If a tax-free form has been issued, utu can upsize the value of your tax refund.

Find out more