Nice to meet utu
utu is transforming tax-free shopping worldwide by empowering travellers with the freedom to obtain a higher VAT refund, something they have been unable to do until now. utu goes beyond digitizing refunds to re-engineer the tax-free shopping business model, eliminating the impact of high fees levied on shoppers.
The utu management team has deep domain knowledge in tax-free shopping developed over 25 years refunding VAT and GST worldwide. By bringing the worlds of refunds and rewards together, utu unlocks new value in the form of rewards from retailers, airlines, hotels and others.
Founded in 2016 and headquartered in Singapore, utu’s products can be used
in over 50 countries.
2016
Year Founded
50
Countries Available
57
# of Employees Worldwide
Our vision
Our mission
To empower travellers with choice and convenience, complementing their travel experiences with value at every step of the journey
Meet some of the team
Asad Jumabhoy
CEO & Co-Founder
Singapore
Alice constantly strives for self-development and approaches everything with a positive attitude. She also ensures that her individual contributions would impact the customer experience. In her free time, Alice enjoys travelling, sports and cooking.
Alice Chuah
Senior Finance Manager
Singapore
Since joining utu at the end of 2018, Alessandro strives to innovate the tax refund service in favor of travellers by developing alternative consumer-centric tax-free schemes and refund channels.
Alessandro Ciambrone
Senior Vice President – Tax Free
Italy
Lee Ling started her career in the IT industry in 2002 and has since held different roles in the Telecommunication and Fintech domains. Lee Ling is motivated by her team’s dedication to complete tasks and ensures that the user journey for customers is seamless. In her free time, Lee Ling likes to do yoga every day.
LeeLing Teo
Head of PMO
Singapore
Ameer Jumabhoy
Co-Founder
Singapore
Barbara joined utu in 2019 as a Sales Support Executive for the Italian market. Barbara has vast experience in events organisation, customer support, and human resource management from the fashion industry. Currently, Barbara ensures the efficient provision of sales and services to partners and customers, ensuring smooth operations and post-sales service, owing to her in-depth knowledge of utu's products.
Barbara enjoys travelling and engaging in bricolage in her spare time.
Barbara Calligola
Retail Excellence
Italy
Eric utilizes his skills and expertise in business and technology to take innovation to the next level while focusing on customer centricity. Eric has also pursued his passion for jazz fusion music as a bass guitar player.
Eric Sallenave
Country Director – France
France
The help and support from her colleagues drive Mary to improve her personal and professional growth. She ensures that all the improvements she makes to a product will give confidence to customers and can create a loyal customer base. In her free time, Mary likes watching movies and surfing the web.
Gali Mary Sinduja
Senior Quality Assurance Engineer
India
Sanjay Chinchwade
Chief Marketing Officer
Singapore
Sridhar started his career in the IT industry in 2005 and has since held different roles in the Healthcare, Telecommunication and E-Commerce domains. Beyond utu, Sridhar likes to spend time with family and listen to music.
Sridhar Vorla
Head of Cloud Infrastructure & Services
India
In her free time, Ann enjoys riding bicycles and exploring good food in and around Singapore.
Ann Margareth Angeles
Lifecycle & Community Manager
Singapore
Nicky is passionate about people and the driving forces that impact daily life. She hopes to be able to use technology to improve the efficiency of what individuals are not aware of and improve their experience. In her free time, Nicky enjoys travelling and cooking for her family and friends.