With utu, you get More from your VAT refund

More miles for your travels or
More rewards for shopping

Find out more

Latest promotions

More to spend

Maximize the value of your VAT refund by converting it into a voucher. Spend more at our partner stores and Duty Free with utu.

Find out more

More miles

Maximize your VAT refund by converting it into miles with your favorite airlines and hotels. Enjoy more travel benefits with utu.

Find out more

Getting More is just a few taps away

Transforming your VAT refund into a higher value shopping voucher or more miles is quick and easy. Simply complete the refund form in-store, then follow these steps:

01

Use our web app on your phone.

02

Scan your VAT refund form by taking a photo.

03

Choose between a Shopping Voucher or More Miles.

Ready to get more from your VAT refund?

Find out more

By loading this video, you agree to the privacy policy of Youtube.

Get More at Duty Free

Don’t take your VAT refund home. Increase it by up to 25% and treat yourself to your favorite items at select Duty Free stores.

If you have already completed your VAT refund form, the next step is simple. Use our web app on your smartphone and choose to convert your refund into a Duty Free shopping voucher. You can use this voucher at select Duty Free stores in your departure airport.

Ready to scan your VAT refund form?

Learn more

Frequently asked questions

You can spend your voucher at any of our participating stores or at Duty Free shops in airports around the globe.

The miles you earn through the utu app will be automatically credited to your chosen Frequent Flyer Program (FFP) account.

utu services are available across the following countries (with differing availability between shopping and miles upsizes): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, Norway, Turkey, Thailand, United Arab Emirates.

Each VAT refund form can currently be used once to upsize the VAT refund amount.

More questions answered
This website uses cookies to improve your experience. If you continue to use this site, you agree with it.