How to get More when shopping in the City and at Duty-Free

Get your refund value + 25% as a voucher to use at Milan Duty Free, or up to double the amount to shop again at our partner stores. The choice is yours!

Shop in the city

Make your next shopping trip in Europe much more rewarding.

Shopping tax-free? The VAT refund form that you’ll get at the store will be the key to unlocking extra value that you can spend before you head home. You will get 25%* more to spend, no matter the size of your refund.

*Upsize rates vary by country

Ready to scan your VAT refund form?

young-man-shopping-at-duty-free

Spend at Duty Free

We have partnered with Milan Duty Free so you Get More before your onward journey.

Transform your VAT refund amount from your shopping in the city into a Milan Duty Free voucher worth your refund + 25% More!

Simply use the utu web app to get your voucher! Our friendly ambassadors are on hand to assist in Milan city centre and Malpensa airport. Your upsized voucher can be used on any item at Milan Malpensa T1 and Milan Linate airports.

Ready to scan your VAT refund form?

How getting More in shopping vouchers works

Next time you get a tax free shopping refund, don’t take it home with you, use it to get More to spend. By using your refund to purchase a shopping voucher from utu, you’ll get 25% MOre to spend at Duty Free.

All you need is a refund form and your phone. Plus you can use the form at any time to get more. Before or after you’ve completed the refund process at the airport.

01 Prepare Your Form
Have your tax refund form ready and visit utu.tax/milandutyfree on your phone.

02 Enter Contact Info
Provide your email address and phone number.

03 Upload the Form
Use your camera or gallery to upload a clear photo of the refund form.

04 AI Processing
The web app recognizes the form and extracts your VAT refund value.

05 Choose your Reward
Select your shopping rewards partner.

06 Pay for the Voucher
Pay an amount equivalent to your tax refund amount.

mdf success screen

07 Get the Barcode
Get a barcode in the app and on email to offset your purchase.

Remember, you will still need to go through the VAT refund process as prescribed by the VAT refund operator that issued the form to claim back your refund amount.