Quickly and easily convert your tax refunds into utu Vouchers and get more for the things you love.
Simply use your tax refund form and our user-friendly web app.
Our partners
What are utu Vouchers?
utu Vouchers boost your spending at our partner stores or Duty Free.
Pre-pay for a voucher and we’ll increase its value by 25% to 100% at participating stores – your ‘tourist bonus’.
Available to tourists with a valid tax refund form or receipt (less than 12 months old) from tax-free shopping.
*The % varies from participating stores.
How are utu Vouchers created?
You take a photo of your tax refund form using our web app. The app recognizes the value of the refund and gives you the option to buy the voucher.
How you can maximize your tourist bonus
The key to getting a bigger tourist bonus is to decide where to buy your utu Voucher and which tax refund form or receipt you use during the process.
Same store
Get up to
1%
Tourist Bonus
When you generate a tax refund form from your first purchase at our partner store, you can convert it to a utu Voucher and spend it on your second item, receiving up to a 100% bonus on your refund value.
Different store
Get up to
1%
Tourist Bonus
Typically, receive a 35%-50% bonus when using a tax refund from a different store to be used as a utu Voucher at one of our partner stores.
Duty Free
Get up to
1%
Tourist Bonus
Get up to a 25% bonus to spend at Duty Free when you purchase your utu Voucher at the airport.
Please note: the percentage bonus varies in different countries and stores
When shopping in the city
Enhance your tax-free city shopping with utu Vouchers.
Already saved some from your recent handbag purchase at an outlet mall? Get more out of your tax-free shopping journey when you buy the matching wallet with utu boosting your tourist bonus every step of the way.
At the Airport
End your trip in style with last-minute shopping at Duty Free.
Get more for your money on perfumes, champagne, and more with utu Vouchers.
FAQs
- Before leaving Milan, take a picture of your tax-free form using the utu web app.
- You’ll then be offered a Milan Duty Free voucher worth approximately 20% more than your tax refund amount.
- Spend your voucher at Milan Duty Free at Milan Malpensa Airport Terminal 1 or Linate Airport.
- You’ll still go through the regular tax refund process at the airport.
Yes, the voucher is valid for 14 days from date of issuance.
No, you still need to follow the standard tax refund procedure at the airport to get your base refund. The voucher is an upsized value of your tax refund and gives you extra spending power at Milan Duty Free.
As long as a tax-free form has been issued, utu can upsize the value of your tax refund.