Turn your tax refunds into extra shopping value overseas. Discover how you can get more out of every purchase by converting your tax refund into a utu Voucher, whether you’re in the city, at the airport, or visiting a utu Partner Store.
Using utu Vouchers in the City
Bought something from a utu partner store?
Convert your tax refund into a utu Voucher and receive up to 100% bonus* on your refund value. Use it instantly to shop again and get more out of your original purchase.
Scenario 1
Cost of bag $1,000
Eligible tax refund $120
Convert into utu Voucher $240
You use the $240 utu Voucher on the spot to purchase an additional wallet, essentially getting them at an attractive price using the value of your tax refund.
Using utu Vouchers in the City
Shopped elsewhere before walking into a utu partner store?
No problem, when you bring your tax refund form to any utu Partner Store, you can still receive up to 50% more* in tourist bonus when you convert it into a utu Voucher.
Scenario 2
Cost of sneakers $400
Eligible tax refund $40
Convert into utu Voucher at a partner store
utu Voucher $60
You use the utu Voucher immediately to purchase a small backpack, enjoying more from your tax refund.
*The % varies from participating stores
Using utu Vouchers at the airport
One last opportunity to get your tourist bonus
Even if you’ve made it to the airport, and haven’t used your tax refund form yet, it’s not too late. Convert your tax refund into a utu Voucher and receive up to 20% more in tourist bonus to shop at the duty-free store.
Scenario 3
Price of perfume €150
Cost of voucher €100
Receive 20% tourist bonus +€20
Extra to pay at checkout Only €30
Currently, utu Vouchers are accepted at Milan Duty Free in: Milan Malpensa Airport (Terminal 1) & Linate Airport
Eligibility criteria for a utu Voucher
You must be a tourist
(non-resident of the country)
You must have a valid tax refund form
FAQ’s
Yes, the utu voucher is valid for 14 days from the date it is issued.
No, the introduction of utu does not alter the standard VAT refund procedure at the airport. You must still follow the traditional process to receive your base refund.
You can generate the utu voucher using widely accepted payment cards.
No, the voucher cannot be split. It must be redeemed in its entirety at the specified store where it was issued.
Remember to complete the refund process at the airport
Look for the tax refund desk or automated kiosk when you get to your departure airport. There, you will use your refund form or tax receipts to recoup the amount spent on your utu Vouchers. You will receive your cash back or onto your card upon completing the process.
