Are you ready to get up to €160 more?
Scan your VAT refund form
Tap on the button to take a photo of your VAT refund form and get up to €800 bonus to shop at Milan Duty Free.
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How to get up to €160 tourist bonus
Snap a photo of your completed VAT refund form with your phone, and we’ll turn it into a bonus of up to 20% more to spend at Milan Duty Free.
Follow the 4 simple steps below:
01
Click on the below button to launch the utu web app
02
Take a photo of a completed VAT refund form
03
Pay any amount to get a 20% bonus to spend at Milan Duty Free. (e.g., Pay €800, get a €160 bonus to spend a total of €960)
04
Shop at Malpensa Airport T1 Duty Free to redeem your tourist bonus
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Milan Duty Free FAQs
- Before leaving the EU, snap a picture of your VAT refund form using the utu web app.
- You’ll then be offered a Milan Duty Free tourist bonus of 20% on top of the amount you load (up to €800 more).
- Spend your total amount (loaded amount + bonus) at Milan Duty Free at Malpensa Airport Terminal 1
- You’ll still go through the regular VAT refund process at the airport.
utu instantly increases the value of your VAT refund by up to €160, giving you greater spending power at Milan Duty Free. Just simply adjust your load amount in denominations of €50 and snap up your duty-free exclusives!
This is exclusively for use at Milan Duty Free store within Milan Malpensa Airport Terminal 1 and Linate Airport.
As long as a VAT refund form has been issued, utu can upsize the value of your VAT refund.
No, each Milan Duty Free tourist bonus issued can only be tagged to one VAT refund form.
As you will still need to go through the normal VAT refund process, we suggest arriving at the airport 3 hours prior to departure to ensure you have enough time to complete the tax-free process and check-in formalities before enjoying your shopping experience at Milan Duty Free.
No, the tourist bonus is non-refundable/exchangeable for cash. Any unclaimed portion of the Milan Duty Free tourist bonus will be forfeited.
No, you still need to follow the standard VAT refund procedure at the airport to get your base refund. The tourist bonus of up to €160, gives you extra spending power at Milan Duty Free.
Yes, the tourist bonus is valid for 14 days from the date of issuance.
Experiencing an issue?
If you encounter any issues with purchasing or using your vouchers, please reach out to us by clicking the button below.