Accelerate your miles with Etihad Guest when you shop tax-free

As borders begin to reopen to travelers, you might be thinking of going on a getaway to an exotic vacation destination. Etihad Airways flies to some of the most popular tourist destinations across the world, spanning the Middle East, Europe, Australia, Asia, Africa, and North America.

With the utu Tax Free Card, Etihad Guest members can receive rewards with an upsized value of USD125 (equivalent to 6,250 Guest Miles) for every USD100 received in tax refunds!

Additionally, stand to earn up to 2500 Bonus Guest Miles! Simply select Etihad Guest as your default rewards program upon registration to earn a cool 500 Bonus Guest Miles and make your first VAT refund transaction of at least USD100 (within UAE) or USD150 (outside UAE) to be awarded with 2000 Bonus Guest Miles.

Reach further into the world of rewards for tax-free shopping!

Tax-free shopping is available in 50 countries over the world, including France, Italy, Germany, Singapore, South Korea, and the UAE. Treat yourself to a higher refund amount when you choose to receive it in Etihad Guest Miles with the utu Tax Free Card! To learn more about tax-free shopping, read about it here.

Promotion Terms and Conditions

  • Members will be able to receive Guest Miles only if:
    • Etihad Guest account is active at the time of registration and selected as the default refund method
    • Etihad Guest account is linked to member’s utu account
    • Etihad Guest account number entered in the utu Tax Free app matches the details in the selected Frequent Flyer membership account
  • Following the submission of a conversion request, it cannot be cancelled. utu Miles that have been converted to Guest Miles cannot be converted back to utu Miles.
  • Members will be notified via the utu Tax Free App once the Bonus Guest Miles have been credited to their Etihad Guest account.
  • utu Rewards Pte Ltd shall not be liable for any incorrect utu Miles transfer based on inaccurate information provided.
  • This promo is valid from now until 30 Nov 2022 and this period is defined as the “promotion period”

Get 500 Bonus Guest Miles when you register for a utu account with Etihad Guest

  • 500 Bonus Guest Miles promotion is open to all Etihad Guest members, valid from now until 30 Nov 2022.
  • Members receive 500 Bonus Guest Miles after successfully registering and selecting Etihad Guest as the default reward partner.
  • 500 Bonus Guest Miles will be credited to the member’s Etihad Guest account within 14 working days after the end of the offer period 30 Nov 2022.
  • utu Tax Free standard Terms and Conditions apply.

Get 2000 Bonus Guest Miles when you use your utu Tax Free Card to claim your first VAT refund

  • During the promotion period from now until 30 Nov 2022, a member’s first transaction earns them an additional 2000 Bonus Guest Miles (minimum of USD100 VAT refund in the UAE or USD150 in the rest of the world).
  • 2000 Bonus Guest Miles will be credited to the member’s Etihad Guest account within 14 working days after the end of the offer period 30 Nov 2022.
  • utu Tax Free standard Terms and Conditions apply.

Claim Missing Guest Miles

utu Support

Tel: +44 (800) 041 8174
Operating Hours: 11:00 – 19:00 (CET or UTC/GMT+1)

After 19:00 (CET or UTC/GMT+1)
Email: ututaxfree@utu.global

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